Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and the steps we take to keep it secure.

Last updated: September 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

Fill out contact or enquiry forms
Request information about our apartments
Subscribe to updates or newsletters
Communicate with us via phone, email, or other channels

Types of information collected

Personal information: name, email address, phone number, postal address
Property preferences: room type, desired move-in dates, budget range
Communication records: notes from calls, emails, and enquiries

2. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide requested information
Schedule room viewings and manage tenancy applications
Send updates about availability, promotions, or community news
Improve our services and resident experience
Comply with legal obligations and maintain accurate records

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information only:

With service providers who assist us in operating the property and communicating with residents
When required by law, regulation, or legal process
To protect the rights, property, or safety of New Blue Sky Apartment, our residents, or others

4. Data Security

We take reasonable measures to protect your information, including:

Using secure systems to store and manage enquiry data
Limiting access to personal information to authorised staff
Maintaining safeguards to prevent unauthorised access, disclosure, or misuse

5. Data Retention

We retain personal information only for as long as necessary to:

Provide the services you requested
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce agreements

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Ask for corrections if any information is inaccurate or incomplete
Request deletion of your information, subject to legal obligations
Withdraw consent for marketing communications

7. Cookies and Tracking Technologies

Our website may use basic cookies or analytics tools to understand visitor activity and improve the site experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy or how we handle your information, please contact New Blue Sky Apartment at 028 8523 1154 (Jason) or 09 377 2646 (Li Miss), or email us via the contact form.