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Terms of Service

Please read these terms carefully before using New Blue Sky Apartment services. They outline the rights and responsibilities of both residents and management.

Last updated: August 2025

1. Acceptance of Terms

By accessing and using our website or apartment rental services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our services.

2. Apartment Rental Services

New Blue Sky Apartment provides rental accommodation services in Auckland City. Our services include:

  • Apartment rental and leasing
  • Property management services
  • Customer support and maintenance
  • Online booking and enquiry systems

Service availability

Availability is subject to change. Bookings are only confirmed once we provide written confirmation after reviewing your request.

3. Booking and Reservations

When making a booking or reservation:

  • All information you provide must be accurate and complete
  • You must be at least 18 years old to make a booking
  • Payment terms apply as specified in your rental agreement
  • Cancellation policies vary by booking type and will be communicated clearly

Confirmation process

All bookings are subject to availability. We will contact you within 24 hours to confirm your booking and provide further details.

4. Payment Terms

Payment terms include:

  • Rent is due as specified in your lease agreement
  • Security deposits may be required and are refundable based on property condition
  • Late payment fees may apply as outlined in your agreement
  • All payments must be made in New Zealand Dollars (NZD)

5. Tenant Responsibilities

As a tenant you agree to:

  • Maintain the property in good condition
  • Report maintenance issues promptly
  • Comply with building rules and regulations
  • Respect other tenants and neighbours
  • Use the property for residential purposes only
  • Avoid subletting without written permission

6. Property Management Responsibilities

We are committed to providing:

  • Safe and habitable living conditions
  • Prompt responses to maintenance requests
  • 24/7 emergency contact availability
  • Regular property inspections as permitted by law
  • Compliance with New Zealand housing regulations

7. Termination of Services

Either party may terminate the rental agreement under these conditions:

  • Breach of contract terms
  • Non-payment of rent or fees
  • Violation of property rules
  • As per the notice period specified in the lease

Notice requirements

All terminations must be made in writing with appropriate notice pursuant to New Zealand tenancy laws and your lease agreement.

8. Limitation of Liability

Our liability is limited as follows:

  • We are not liable for personal property loss or damage unless due to our negligence
  • Our maximum liability is limited to the amount of rent paid in the preceding 12 months
  • We are not responsible for third-party actions or services
  • Force majeure events are excluded from liability

9. Website Use and Intellectual Property

Regarding our website and online services:

  • All content is protected by copyright and intellectual property laws
  • You may not reproduce or distribute site content without permission
  • We may modify or discontinue services at any time
  • User accounts can be terminated for misuse

10. Governing Law and Disputes

These terms are governed by New Zealand law. Disputes will be resolved through:

  • An initial attempt at direct negotiation
  • Mediation through the Tenancy Tribunal where applicable
  • New Zealand courts for matters outside tribunal jurisdiction

Contact for disputes

Please contact us first to attempt resolution before pursuing formal legal action.

11. Changes to Terms

We may update these terms from time to time. Changes will be:

  • Posted on our website with the updated effective date
  • Communicated to existing tenants via email or written notice
  • Effective 30 days after notification unless otherwise specified

12. Contact Information

For questions about these terms or our services please contact:

New Blue Sky Apartment, 87 Anzac Ave, Auckland City, New Zealand

Property Manager: 028 8523 1154 (Jason)

Office: 09 377 2646 (Li Miss)

Email: info@newblueskyapartment.com

Business hours: Monday - Friday, 9:00 AM - 5:00 PM